Nancy M. Kaplan, MSW, DCSW
WORK EXPERIENCE
(1992-Present) CRU Institute, Bellevue, WA, Executive Director
Founded CRU Institute (formerly Conflict Resolution Unlimited) directs organization to develop and conduct school mediation training programs throughout the United States and internationally. Creates all training materials: videos and manuals and distributes to schools and youth organizations.
(1975-Present)Private Practice, Bellevue, WA, Clinical Social Worker, Mediator
Diplomate in Clinical Social Work (DCSW), National Association of Social Workers
Clients include couples, individuals, and group work. Individual counseling with adolescents and adults, and mediation of domestic disputes. Mediate divorce, post-divorce, personnel, and other disputes
(1980-1992)Northwest Mediation Service, Bellevue, WA, Executive Director
Full P&L responsibility. Staff supervision, all administrative functions, program planning, including development of professional programs, school mediation training program, and training for corporate managers. Budget information, coordination with Board of Trustees, and intake interviews with prospective clients. Mediator: divorce, post-divorce, personnel, and other disputes.
(1972-1975)King County Family Court, Seattle, WA, Social Worker
Conducted custody and visitation evaluations including extensive report writing and court testimony. Individual and group counseling.
(1969-1971)Children's Orthopedic Hospital, Seattle, WA, Psychiatric Social Worker
Clients included children and their parents with neurotic, psychotic, and behavioral problems. Conducted individual therapy and group sessions.
(1963-1966)Welfare Department, Florida, California, and Washington state, Child Welfare Worker
Clients included adoption, foster home placements, unwed mothers, and in the Aid to Families with Dependent Children programs.
EDUCATION
| MSW | University of Washington, Received Master of Social Work degree |
B.A. |
Brown University, International Relations |
MEMBERSHIPS & PROFESSIONAL QUALIFICATIONS
(2001-2003)Co-Chair, Education Section, ACR (Association for Conflict Resolution)
(1992-1996)Board Member, Academy of Family Mediators
National Conference Committee Chair (1993, 1994 and 1995)
(1992-2000)Practitioner Member, Academy of Family Mediators
(Current)Senior Practitioner Member, ACR (Association for Conflict Resolution)
(Current)Board Certified Diplomate (B.C.D.) in Clinical Social Work, American Board of Examiners
in Clinical Social Work
COMMUNICATION AND TRAINING EXPERIENCE
- Instructor at Seattle University (1990), 40-hour course, "Conflict Resolution."
- Mediation Trainer: participants include attorneys, mental health professionals, clergy, teachers, and managers.
- Trainer for NMS Conflict Manager Training Project. Teaching students in grades 3-12 in the skills of mediation.
- Speaker, American Bar Association Alternative Dispute Resolution Committee.
- Speaker, Washington State Bar Association Family Law Committee.
- Speaker, East King Council Human Services Forum.
- Presenter, National Peer Helper Conference, June, 1991.
- Presenter, Academy of Family Mediators National Conference:
Two presentations, Portland, OR, 1988, "School Mediation"; Organized and conducted closing plenary session, "Kids Do It, Mediation in the Schools." Seattle, WA, 1991; One day institute, "School Mediation", Washington, D. C., 1993; Workshop "Peer Mediation", Eugene, OR, 1994; Half Day Institute, "Peer Mediation", Cincinnati, OH, 1995.
- Presenter, SPIDR National Conference, "Peer Mediation, How Diversity Plays a Role" 1998
- Presenter, National Native American Conference, 1998
- Presenter, National Education Association, 1999
- Presenter, SAPA Conference, Atlanta, GA, 1999
- Presenter, Academy of Family Mediators, 2000
- Presenter, National Student Assistance Conference, 2001
- Presenter, ACR (Association for Conflict Resolution), 2002
- Presenter, National Middle School Conference, 2002
- Presenter, SAPA Conference, Atlanta, GA, 2002
- Presenter, ABA, ADR Section Conference, 2002
- Presenter, ACR, (Association for Conflict Resolution), 2003
- Presenter, National Association of Social Workers, 2006
PUBLICATIONS
Kaplan, Nancy M., "Respect, Responsibility, Resolution" ASCA School Counselor, American School Counselor Association, December, 2002
"Mediation in the School System," co-authored chapter. Kruk, Edward, MSW, Ph.D., "Mediation and Conflict Resolution in Social Work and the Human Services," Nelson-Hall, Chicago. March, 1997
Kaplan, Nancy M., "School Mediation: Opportunity and Challenge", School Safety, National School Safety Center, Winter 1996
Kaplan, Nancy M., "Mediating Parenting Plans: The Attorney's Role." DeNOVO, January/February, 1990.
Kaplan, Nancy M., "How Divorce Law Affects Our Children." Puget Soundings, Summer, 1989
Stull, Donald E. and Kaplan, Nancy M., "The Positive Impact of Divorce Mediation on Children's Behavior." Mediation Quarterly, No. 18, Winter, 1987.
Mediation: Techniques for Positive Solutions", Video Training Tape, Illustrating twelve generic mediation techniques, 1987.
Kaplan, Nancy M., "The Development and Operation of Northwest Mediation Service." Mediation Quarterly, No. 6, December, 1984.
Manuals and Videos
"Everyday Conflicts, Creative Solutions," Video Training Tape for Elementary School Conflict Manager Training Programs, June, 1991.
"CRU for Elementary School Conflict Managers," Elementary School Training Manual, June, 1992-1999.
"CRU for Middle School," Middle School Mediation Training Manual, December 1992-1999.
"CRU for High School," High School Mediation Training Manual, December 1992-1999.
"CRU for the Classroom", Classroom Teacher's Guide, September, 1993-1999
"Mediation: A Violence Prevention Approach", Classroom Teachers Manual for Secondary Schools, March, 1995.
"Rumors, Conflicts, Resolutions," Secondary School Mediation Video Training Tape and Leader's Guide, June 1993. Awarded Silver Medal, New York Festival, January 1994.
"Family Problem Solving, Conflict Management Process, Handbook for Parents," Step by step guide for using mediation to resolve family conflicts, 1995.
"NAMES," School Mediation Video Training Tape and Leader's Guide, demonstrates how mediation is used to help people resolve conflicts stemming from cultural differences. March, 1997.
Words Work, ABA, ADR Section. Project in progress, 2006
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